Say hello!
Email is the best way to reach us regarding orders, shipping, or general product questions/comments. If your message is regarding a specific order, please include your order number in the subject line so that we can better assist you. Thank you!
Emails are checked by our customer service team Monday-Friday with the exception of holidays, you will receive a response within 24 business hours.
Please read important shipping policies below:
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Once your purchase is processed, please allow 1-3 business days for order fulfillment and packing, your order is important to us, this assures that your order is packed with care and accuracy. Please allow extended time for fulfillment during sales as fulfillment can take up to 2 weeks in the chance that we are waiting items to restock.
Once shipped, orders typically arrive within 1-7 days depending on your proximity to our west coast warehouse. We will always do our best to select the quickest available shipping option. We ship via UPS to ensure a smooth shipping process.
Please plan your orders with the above in mind so that we can help you best serve your client needs.
Lost Orders
Glazed Sunless is not responsible for lost or stolen packages. Any potentially lost or stollen mail should be reported to UPS via claim in which they will either locate or refund the total price of your package.
Once you receive your shipping confirmation/tracking, this will have the most current tracking information regarding your package. We are not responsible for shipping delays via the carrier.
Shipping Policy
Glazed Sunless processes orders Monday-Friday, excluding major US holidays.
Orders placed on Saturday and Sunday will begin processing the following Monday.